1. Overview
- At niyanti.com, we strive to ensure complete customer satisfaction with every purchase. If you are not entirely satisfied with your order, we’re here to help.
2. Returns
- Items can be returned within 7 days of the delivery date.
- To be eligible for a return, items must be unused, in their original packaging, and in the same condition as received.
- Proof of purchase (order receipt or invoice) is required.
3. Non-Returnable Items
- Customized or special-order items.
- Opened or used electronic components.
4. Return Process
- To initiate a return, please contact us at tinfo@enturn.com with your order number and reason for return.
- We will provide instructions and a return shipping address.
- Customers are responsible for return shipping costs unless the item was defective or incorrect.
5. Refunds
- Once we receive and inspect your return, we will notify you about the status of your refund.
- Approved refunds will be processed within 7-10 business days to the original method of payment.
- Shipping charges are non-refundable.
6. Exchanges
- We only replace items if they are defective or damaged.
- If you need an exchange, contact us at tinfo@enturn.com.
7. Damaged or Defective Items
- Please inspect your order upon arrival.
- If you receive a defective or damaged item, notify us immediately with photo evidence, and we will arrange for a replacement or refund.
8. Contact Us
If you have any questions or concerns regarding these Terms & Conditions, please contact us:
- www.niyanti.com
- Diara, Singur, Hooghly (WB),
- PIN -712223
- Email: info@niyanti.com
- Phone: +91 90882 26855
